FAQ
Frequently Asked Questions
Have a Question about Rigsby? Let us help!
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Delivery
Delivery is free within SA for orders over R500. We use a local courier and their timelines are 2 - 5 days depending on where you live.
For delivery outside of South Africa, please email us at info@rigsby.co.za for a shipping quote.
Returns & Refunds
Should you for any reason change your mind about your purchase, please return it to us in its original condition and we will refund you 100%
What makes Rigsby’s travel bags suitable for travel in South Africa?
Our travel bags South Africa range is designed to withstand local travel conditions. From rugged outdoor trips to city commuting, each bag is made with durable canvas and reinforced stitching.
Do you offer men’s canvas travel bags?
Yes, we specialise in men's canvas travel bag designs that blend style, strength, and practicality, perfect for work, gym, and weekend adventures.
Do you ship across South Africa?
Absolutely. We deliver all canvas backpacks South Africa, duffels, and travel bags door-to-door throughout the country.
Which travel bag is best for weekend trips?
Our travel duffel bags and canvas travel bags are ideal for overnight stays and short getaways.
How do I know which Rigsby bag is right for me?
If you're unsure between a canvas travel backpack, a leather travel bag, or one of our travel duffel bags, contact us, we’ll help identify the perfect fit.